Last update: 2025/01/06

Here’s the English translation of your Privacy Policy:

Privacy Policy

This Privacy Policy describes how VOEU Cosmetics (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase on the Site.

1. Collection of Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, any information that can uniquely identify an individual (including the information detailed below) is referred to as "Personal Information." See the list below for more information about what Personal Information we collect and why.

Device Information

* Examples of Personal Information collected: web browser version, IP address, time zone, cookie information, which sites or products you view, search terms, and how you interact with the Site.

* Purpose of collection: to accurately load the Site for you and perform analytics to optimize your experience.

* Source of collection: automatically collected when you access the Site using cookies, log files, web beacons, tags, or pixels.

* Disclosure for business purposes: shared with our processor, Shopify.

Order Information

* Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

* Purpose of collection: to provide you with products or services to fulfill our contract, process payment information, arrange shipping, provide invoices and/or order confirmations, communicate with you, review orders for potential risks or fraud, and, if you agree, send you information or advertising related to our products or services.

* Source of collection: collected from you.

* Disclosure for business purposes: shared with our processor Shopify and fulfillment center, Relay.

Customer Support Information

* Examples of Personal Information collected: as described above.

* Purpose of collection: to provide customer support.

* Source of collection: collected from you.

* Disclosure for business purposes: N/A

2. Minors

The Site is not intended for individuals under 18 years of age. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request its deletion.

3. Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

* We use Shopify to manage our online store. Learn more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

* We may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, court order, or other legal request for information we receive, or to protect our rights.

4. Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For example:

* We use Google Analytics to help us understand how our customers use the Site. Learn more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

* We share information about your use of the Site, purchases, and interactions with our ads on other websites with our advertising partners. Some of this information is shared directly, and in some cases through cookies or similar technologies (depending on your location, with your consent).

For more information on how targeted advertising works, visit the Network Advertising Initiative (“NAI”) educational page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You may opt out of targeted advertising from:

* FACEBOOK: https://www.facebook.com/settings/?tab=ads

* GOOGLE: https://www.google.com/settings/ads/anonymous

* BING: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services via the Digital Advertising Alliance opt-out portal: http://optout.aboutads.info/.

5. Use of Personal Information

We use your Personal Information to provide our services, which include offering products for sale, processing payments, managing shipping and order fulfillment, and keeping you updated on new products, services, and offers.

6. Legal Basis

Under the General Data Protection Regulation (GDPR), if you are a resident of the European Economic Area (EEA), we process your Personal Information under the following legal bases:

* Your consent;

* The performance of a contract between you and the Site;

* Compliance with our legal obligations;

* To protect your vital interests;

* To perform a task carried out in the public interest;

* For our legitimate interests, provided they do not override your fundamental rights and freedoms.

7. Retention

When you place an order through the Site, we retain your Personal Information for our records unless you request its deletion. For more information about your right to deletion, see the “Your Rights” section below.

8. Automated Decision-Making

If you are an EEA resident, you have the right to object to processing based solely on automated decision-making (including profiling), when such decision-making has legal or similarly significant effects on you.

We do not use automated decision-making that has legal or significant effects using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud, which does not have legal or significant effects on you.

9. Your Rights

GDPR

If you are an EEA resident, you have the right to access the Personal Information we hold about you, transfer it to a new service, and request that your Personal Information be corrected, updated, or deleted. To exercise these rights, please contact us using the information below.

Your Personal Information is initially processed in Ireland and then transferred outside Europe for further storage and processing, including in Canada and the United States. For more information on how these transfers comply with GDPR, see Shopify’s GDPR documentation: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA

If you are a California resident, you have the right to access the Personal Information we hold about you (also known as the “Right to Know”), transfer it to a new service, and request that your Personal Information be corrected, updated, or deleted. To exercise these rights, please contact us using the information below.

You may designate an authorized agent to submit these requests on your behalf by contacting us at the address below.

10. Cookies

A cookie is a small piece of information that is downloaded to your computer or device when you visit our Site. We use various types of cookies, including functional, performance, advertising, and social media or content cookies. Cookies enhance your browsing experience by allowing the Site to remember your actions and preferences (such as login and region selection). This means you won’t have to re-enter this information each time you return to the Site or navigate from page to page.

You can control and manage cookies in various ways. Please note that removing or blocking cookies may negatively affect your user experience and that parts of our website may not be fully accessible.

Most browsers automatically accept cookies, but you can choose whether to accept cookies through your browser controls.

11. Do Not Track

Please note that, since there is no consistent industry standard for how to respond to “Do Not Track” signals, we do not modify our data collection and usage practices when we detect such a signal from your browser.

12. Changes

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

13. Contact

For more information about our privacy practices, if you have questions, or if you wish to file a complaint, please contact us by email at \[email address] or by mail using the details below:

VOEU Cosmetics, United States

Last Updated: 2025/01/06

If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection authority. You may contact your local data protection authority or our supervisory authority here: \[ADD CONTACT INFO OR WEBSITE OF DATA PROTECTION AUTHORITY IN YOUR JURISDICTION, e.g., https://ico.org.uk/make-a-complaint